There are 2 ways to add a modifier to a charge: The 1st option is adding a modifier to a charge for long term use. This would mean that anytime this charge is put into a patient's file, the modifier will be auto attached. The 2nd option is to apply a modifier to a charge one time only, on a single date of service.
Option 1: Adding a Modifier so the modifier is auto attached to the code every time the code is placed into an appointment
If you want to add the modifier to the CPT code for all patients regardless of what insurance they use:
- Go to your Administration section
- Select PRICE LIST
- Choose your payer and fee schedule in the drop down list in top left of page
- Find the CPT in the list
- Select code and scroll all the way to the right to the Add Modifier Column
- Click the 3 dots and select the modifier you are needing to add
- Select OK
- Once the modifier has been attached, you will see a + sign to the left of the CPT code
- Hit SAVE at the bottom right of the page to save the changes
- Then you will want o do these steps on all fee schedules your office uses by going to Administration > Fee Schedule > select your fee schedule and repeat steps 3-9
If you are needing the modifier attached to this CPT code only for a certain insurance/payer:
- Go to your Administration section
- Select FEE SCHEDULE
- Choose your payer and fee schedule in the drop down list in top left of page
- Find the CPT in the list
- Select code and scroll all the way to the right to the Add Modifier Column
- Click the 3 dots and select the modifier you are needing to add
- Select OK
- Once the modifier has been attached, you will see a + sign to the left of the CPT code
- Hit SAVE at the bottom right of the page to save the changes
After the modifier is attached it will auto attach any time the CPT code is used. To now attach this modifier to the charge on a past DOS you will:
- go to the Patients file
- Appointment tab
- Select the date of service
- hit Review button
- Once in the appointment, delete the CPT that is saved there, and then add the code right back in, and the modifier will display to show you it is attached.
- Check Out of appointment
- Close out of the patient's file and then reopen it to make sure changes saved
Option 2: Applying a modifier to a charge on a single date of service - modifier will not auto attach to the code in future appointments
- You will go to the patients file
- Appointment tab
- Select date of service
- Hit Review button
- Scroll to the far right of the charge that needs the modifier, select the 3 dots in Modifier column
- select Modifier needed and hit OK
- Then a plus sign will appear to the far left of the charge, indicating it was applied
After Updating/Editing the modifier(using Option 1 or Option 2), you will update the HCFA(Print Image) you will be resubmitting by completing a Rebill(Indicating this is a corrected claim): https://katanahub.zendesk.com/hc/en-us/articles/360042541972-How-To-Rebill-A-HCFA-And-Indicate-It-Is-A-Corrected-Claim
-Support Information -
If you have any questions or need assistance with this process, please contact
Support by:
Live chat: Click the 'Support Portal' button in your main toolbar (on left-hand side) within your software, click the green 'Support' box in bottom right of screen. Hours of operation are M-F 8am-6pm CST.
***This has the fastest response time***
Phone: 909-378-9514
Email: support@coactionsoft.com
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