Julie R.

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Articles

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  • How to Add a New CPT Code to Your Existing Fee Schedule

    Adding a New CPT code to an Existing Fee Schedule   This article will walk you through the process of adding a New CPT code you are using to an Existing Fee Schedule attached to a patient insurance...

  • How to delete a Patient

    To Delete a Patient from your Database This option is only available to Clinics that have received the New Years Update 2022 First, you will go to your Patient Rolodex Second, you will select the ...

  • New Years Update 2022!

      Confirmed Enhancements: Database- Increased Time out Period for Communications. New Rolodex- New look and Ability to completely customize your Rolodex view.                     To learn more a...

  • Online Intake Form Utilization (Patient View)

    Online Intake Forms Patient View   When a New or Existing Patient is directed to send the clinic their files, they will access the link or button you have supplied. When the screen loads, they will...

  • Online Intake Forms- Clinic Management

    Clinic Management of Online Files Submitted   After a New or Existing Patient submits a file, the clinic will receive the file into their Online Intake Queue which can be accessed within the Softwa...

  • Online Intake Forms Information, Customization, and Link

    Online Intake Forms information Our online intake form feature allows you to generate a personal link connected to your database for file uploads. Once added to your Website or Campaign, it will ...

  • Error Message: Specified Network Name Is No Longer Available.....

    Customer: If you encounter the following Error Messages, here are some steps to help you to resolve your error. If you continue to have problems, please contact support for assistance.   Specified ...

  • Error Message: Key Not Found......

    Customer: If you encounter the following Error Message, here are some steps to help you to resolve your error. If you continue to have problems, please contact support for assistance.   1. Key not ...

  • "Object Reference Not Set To An Instance Of An Object"

    this message comes up when there is a network delay. To resolve: Reboot the server & client PC (if it is not the server) Try using the database again If still showing error then escalate to support

  • Error: String is not recognized as valid date/time

    Check that the date and time on your computer is correct In the lower right corner of the screen in the taskbar notification area click the Clock. Click change date and time settings Depending on...