This error is an error from Google calendar indicating that the link to an appointment google once saw, has been broken.
This error will generate if:
- The provider in the clinic has google calendar sync turned on to allow a copy of all scheduled appointments to be displayed on their google calendar
- a user goes into the google calendar and deletes the appointment record in google
- Then goes into the software to reschedule that same appointment.
If a clinic wants to reschedule the appointment, all they have to do is reschedule in the software and the appointment will automatically move to the new date and time on the google calendar.